Frequently Asked Questions
We hope you find the answer you’re looking for, however, if your question isn’t answered below, please email your enquiry to:
info@houseofskincare.co.uk
Frequently Asked Questions
We hope you find the answer you’re looking for, however, if your question isn’t answered below, please email your enquiry to:
alexis@houseofskincare.co.uk
General Clinic Information
Is there parking nearby?
We have 3 parking spaces immediately outside of the clinic for clients’ to park in, if they’re full please do not park next door, there is free on road parking surrounding the entire clinic and so do allow 5-10 minutes before your appointment time to find a space.
What services do you offer?
We offer a range of bespoke skin treatments to make you feel the most confident version of yourself. These range from chemical peels, to laser treatments to full body experiences. It all starts with a face to face or virtual skin consultation.
Do I need a consultation before starting treatment?
Yes, all new clients must book a face to face or virtual skin consultation before any treatment will be carried out.
What is your cancellation policy?
Cancel or reschedule for free up to 72 hours ahead, less than this timeframe, will result in you being charged 100% of the service price for late cancellation or for not showing up.
When booking online your card details will be saved and charged accordingly in line with our policy. You will not be able to book another appointment until this payment has been taken.
Illness & Unforeseen Circumstances
If you are unwell and need to cancel your appointment, please provide at least 72 hours’ notice. Cancellations made with less than 72 hours’ notice due to illness will still be subject to our standard cancellation fee.
We understand that unforeseen circumstances may arise. In such cases, discretion will be applied by House of Skincare, and fees may be waived at the clinic’s judgement.
What payment methods do you accept?
Cash & Card payments accepted, including Apple Pay.
Can I combine professional treatments and home care products?
Absolutely! All professional treatments and home care products that I advocate are specifically designed to complement one another and boost results. Your skin care professional will recommend the optimal combination for you.
Treatment Information
Are your treatments safe?
All treatments are safe and we manage treatment guidelines according to our manufacturers.
Do treatments hurt?
The majority of our treatments are pain free, if there is a sensation with the treatment, your practitioner will always explain treatment outcomes before proceeding.
How many sessions will I need?
With every treatment the session count varies, some are best performed as a course of treatment and others are recommended slightly differently. Book a consultation to decide what’s best to move forwards with.
What is the downtime or recovery like?
Every treatment has different aftercare to follow, some treatments have zero downtime and others have days worth, all will be explained as part of your appointment time before proceeding with any treatments.
Skin Concerns & Suitability
What is the best thing to book in for initially?
A face to face or virtual skin consultation allows you to have a specific plan tailored to you by one of team. If you decide on face to face, you will have your skin analysed within our device that takes photos of not only the surface of your skin, but at a much deeper level.
Can you treat sensitive skin or specific conditions like rosacea?
Yes, we have several treatments and products to help combat these sensitive skin conditions.
Can I get treatment if I’m pregnant or breastfeeding?
Yes, we have several treatments that are safe during pregnancy and breastfeeding, the first place to start is always with a face to face or virtual skin consultation via our ‘book now’ button.
Is there an age requirement for treatments?
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Book Your Consultation Online
Get in touch with our treatment specialists about our effective Skincare Treatments in Devon
Contact our skincare clinic to book a treatment consultation, either online via the form or online booking system, or in-clinic, with one of our skin specialists in Newton Abbot, near Exeter.
We will never recommend a treatment if we deem it to be unsuitable or unsafe for you, that is why we require a full consultation before any treatment is carried out.
We hope to see you soon!
Alternatively, if you have any further questions fill out our enquiry form and our team will aim to respond within 72 hours.